Privacy Policy

About this Privacy Policy

RaptureWorld Limited (“RaptureWorld”, “we” or “us”), with its registered address at 7 Torriano Mews, London, NW5 2RZ and Company number 6443794, is committed to protecting the privacy of users of our websites at www.raptureworld.co.uk and www.scmworld.com (each referred to as the “Website”).

This privacy policy (the “Privacy Policy”) explains our policy regarding any information you might supply to us (or that we might collect from you) when you visit the Website or use certain services offered via the Website. Any such information shall be used in accordance with the permissions granted by you and in accordance with the Data Protection Act 1998 (the “Act”). We are the data controller for the purposes of the Act.

Please note that the www.scmworld.com website is hosted and maintained by a third party business supplier, Your Membership.com, Inc (“YMI”). YMI, in its capacity as hosting services provider of that website, will also have access to your personal information, and will export it to the United States for storage on secure servers located there. Details regarding YMI’s privacy and data processing practices, and how they may use your personal information is set out in their Legal and Privacy Document, available here.

Commitment to User Privacy

RaptureWorld is committed to protecting your privacy. You can visit most pages on our website without giving us any information about yourself. But sometimes we do need information to provide services that you request. This document is designed to give a clear explanation of RaptureWorld’s data processing policies. Please see below for further information or if you have any questions or concerns relating to RaptureWorld’s site and/or data protection, please e-mail: privacy@raptureworld.co.uk

Your Consent

By using our Website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post an updated version of this Policy on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

The Information we collect and the Primary Purpose for its collection

The information you provide is collected by RaptureWorld Limited for the primary purpose of processing your enquiry or in order for us to provide services that you request and to make the Website available to you. The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your enquiry or provide the requested services. In addition, where you have given us your consent to do so, we may use your email address to send you information about our products and services and those of our third party business partners. Please see the section below for more detail.

The information we collect includes:

  • Full name and job title
  • Company name
  • Phone number
  • E-mail address

Use of Cookies and Log files

When you visit our website, a cookie (a very small text file) is placed on your machine (if it is accepted); this is to provide you with a personalised experience and to assist in the collection of the site visitation statistics. You may refuse the cookie, if you wish. To do so, you will need to check your browser settings. For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org.

RaptureWorld Limited collects certain information about your computer hardware and software, this includes:

  • Your IP address
  • Browser type
  • Operating system
  • Access times
  • Referring website addresses

This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of RaptureWorld Limited’s website. If you choose to not have your browser accept cookies, your viewing experience should not be affected.

Contacting you for marketing purposes and information sharing

From time to time, and where you have given us your consent to do so, we may also wish to contact you with information relating to our products and services, or products and services of other professional organisations (including our clients, our partners and our affiliated companies). We may share your information with those organisations, and they may be located outside the European Economic Area. If you do not want to receive those marketing communications, or if you do not want to make your details available to those organisations, please send an e-mail to privacy@raptureworld.co.uk indicating either or both of the statements below:

  • I do not wish to have my details made available to other organisations
  • I do not wish to receive information about RaptureWorld Limited’s services

We take our obligations regarding information security and your privacy seriously. All our email lists are seeded with decoy names to protect against abuse, and we will take steps to prevent unlawful use of your information.

Links to other websites

RaptureWorld Limited contains some links to other sites. Please be aware that RaptureWorld Limited is not responsible for the privacy practices of such other sites. This privacy statement applies solely to the information collected by RaptureWorld Limited on this website.

Correcting, updating and removing your Personal Information

You have the right to ask us to provide a copy of the information we hold about you (for which we may charge a small administration fee) and to have any inaccurate information about you corrected. If your personal information is incorrect, changes, or if you no longer wish to receive information from RaptureWorld Limited, we will endeavour to correct, update or remove your information as swiftly as possible. This can be done by emailing: privacy@raptureworld.co.uk. Please note that while we will endeavour to make the updates as promptly as possible, communications may be sent using the original details until the changes have been processed.

Data protection

If you no longer wish to receive newsletters or promotional materials, you may opt out of receiving these communications by following the “unsubscribe” method on the promotional piece or return the item(s) to us with “unsubscribe” marked upon it. However, very occasionally, it may be necessary to send you important service announcements about an event (workshop, business meeting, conference etc) you are attending, for example, and we may contact you to inform you of a venue change.

Notification of changes

RaptureWorld Limited will occasionally update this privacy statement to keep up with changing legislation and best practice, so please check it regularly.

In the interest of all parties, the information contained in this Site is liable to change and although RaptureWorld Limited makes every effort to keep material on this Site up to date and accurate, there may be delays, errors or omissions. RaptureWorld Limited does not represent or warrant the suitability, completeness, accuracy or currency of any information contained on this Site nor that any services will be uninterrupted, timely, secure or error-free.

Our Clients

  • IBM
  • Microsoft
  • e2open
  • Kinaxis
  • Sterling Commerce