Webinars
RaptureWorld runs numerous webinars on different topics for a variety of clients, all looking to reach, target and influence senior supply chain, operations and manufacturing executives globally.
Sterling Commerce - Supplier Collaboration:
Delivering Outstanding Customer Service and a Seamlessly Integrated Supply Chain
Andrew Moon
Senior Project Manager - RS Components
Chris Streete
Director, European Presales - Sterling Commerce
Event Date: Tuesday, 19th April 2011
Relationships with suppliers are significantly changing in today's marketplace. Creating a truly partnership-based model with the supply base is widely recognised as a means to not only optimise customer service levels but also drive innovation and product development.
During this one hour webinar RS Components, the UK's leading provider of electrical and industrial components, along with Sterling Commerce, an IBM Company, will share with you their three strategic business drivers for addressing supplier collaboration in order to reduce costs and errors, and increase revenues.
Key areas of discussion include:
- How true supplier collaboration enables them to differentiate their business through customer service excellence, efficient supplier management and delivery performance
- How smarter supplier collaboration can increase service levels, reduce lost orders and address cost avoidance, volatility and risk
- How supplier collaboration creates real time visibility across the entire supply chain and increases accuracy of data and critical business processes
- How the elimination of manual processes can provide scalability with a wide range of suppliers so that you can replace inventory with information
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