Webinars

RaptureWorld runs numerous webinars on different topics for a variety of clients, all looking to reach, target and influence senior supply chain, operations and manufacturing executives globally.

Featuring ModusLink. Sponsored by Phillips and Hitachi

Value Chain Exchange: Tapping the Profit Potential of the Reverse Supply Chain

Joe C. Lawler
Chairman, President and Chief Executive Officer
ModusLink

Tony Sciarrotta
Director, Asset Recovery & Returns Management.
Consumer Lifestyle Division, Philips

William Warren
Senior Manager of National Service, Digital Media Division.
Hitachi America Ltd.

Event Date: Tuesday June 22nd

Click here to watch the recording

With competition rising and profit margins shrinking, companies are looking for new ways to maximize the revenue potential of the end-to-end value chain. By stepping back and readdressing post-sale supply chain activities, such as returns management, customer service and repair quality and processing time, you can increase a product's lifecycle, enhance customer relationships, and ultimately, unleash the profit potential of your aftermarket programs.

This interactive webinar will examine effective reverse logistics processes through real-world business cases and will explore value-added services - such as triage and testing, product repair and refurbishment. Learn how to increase the efficiency and decrease the cost of your reverse supply chain by:

  • Optimizing the reverse product flow to minimize touch points, centralize returns, and reduce environmental impact.
  • Speeding up your triage and diagnostic processes to determine appropriate repair activity.
  • Consolidating repair centers in-region.
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